Get in Touch

We're here to help! Choose your preferred way to reach us or chat with our AI assistant for instant support.

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Chat with AI Assistant

Get instant answers on /animate. After a few messages, our developer will join to help with complex questions.

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Email Us

For detailed inquiries, feature requests, or partnership opportunities. We typically respond within 24 hours.

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Quick Support

Need immediate help? Check our documentation or browse frequently asked questions for instant solutions.

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Frequently Asked Questions

Quick answers to common questions

How do I access the AI chat support?

Simply visit /animate and start chatting with our AI assistant. It can help with most questions about our video generation tools. If needed, our developer Ivan will join the conversation to provide additional support.

What's the best way to report a bug or issue?

Send us an email at ivan@auraai.app with details about the issue, including screenshots if possible. We take all bug reports seriously and typically address them within 48 hours.

Can I suggest new features?

Absolutely! We love hearing from our users. Send your feature suggestions via email or discuss them with our AI assistant on /animate. Many of our best features came from user suggestions.

How quickly can I expect a response?

AI chat provides instant responses. Email inquiries typically receive a response within 24 hours during business days. Complex technical issues may take up to 48 hours for a detailed response.

Do you offer enterprise or custom solutions?

Yes! For enterprise inquiries, API access, or custom implementations, please email us directly. We offer flexible solutions for businesses and creators with specific needs.

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